New Terminology

April 27, 2015

The Productivity Commission originally envisioned a NDIS system that provided support across three interlinked tiers, referred to as Tier 1, Tier 2 and Tier 3. In 2014 the Disability Reform Council agreed to a shift in terminology around the structure of the national system. It was agreed this new terminology better reflects the information and supports provided at each level.

The use of tiers has been replaced with components. These are:

1. Public awareness and general information – previously Tier 1
2. Information linkages and capacity building  – previously Tier 2
3. Individual funding packages – previously Tier 3

Public Awareness and General Information

The objective of Public Awareness and General Information is to increase knowledge and understanding of disability issues amongst all Australians. This component aims to assist in reducing social constraints of disability by supporting the purposeful integration of mainstream and other services, for example promoting the employment of people with disability and instigating awareness campaigns combating negative stereotypes surrounding disability.

Information, Linkages and Capacity Building

Information, Linkages and Capacity Building (ILC) is the new name for Tier 2 of the NDIS. It was agreed that this title better reflects the supports it will provide and removes potential for misinterpreting the NDIS as a hierarchy of supports, which was implied by the term tiers. ILC is for all people with or affected by disability and is a key component of the NDIS model.

There are five streams of supports under ILC:

1. Information, Linkages and Referrals
2. Capacity building for mainstream services
3. Community awareness and capacity building
4. Individual capacity building
5. Local area co-ordination

Individual Funding Packages

Individual Funding Packages (IFP) is the new name for Tier 3 of the NDIS. IFP are for all people whose disability impacts on their functional capacity and who require specialist funded individualised support.

People with disability will be assisted to identify their goals and aspirations, develop a support plan, design and choose their supports and monitor and change their support package as required.

Relationship between Information, Linkages and Capacity Building and Individual Funding Packages

Information, Linkages and Capacity Building and Individual Funding Packages are closely linked under the NDIS. ILC and IFPs are not mutually exclusive.

ILC supports are available to people with disability, their families and carers, regardless of whether they are receiving an IFP. ILC supports may be the only interaction a person requires with the NDIS or may complement a participant’s IFP. Implementation of ILC and IFP establishes a range of support approaches which people with disability can utilise.

More information about ILC and in particular the five streams of service as well as Individual Funding Packages will be provided in future editions of the bulletin. This information will focus on what these components mean for people with disability, our organisation and the wider NSW NDIS implementation.


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