Three more providers announced for supported accommodation and respite services

The NSW Government has announced three more providers for supported accommodation and respite services across the state.

The providers are:

  • Hunter Valley Disability Services Limited (Ability Options, ConnectAbility Australia and Finding Yellow) – Hunter
  • LiveBetter Community Services (formerly CareWest) – Western NSW
  • Mid North Coast Disability Services Limited (Nambucca Valley disAbility Services, Kempsey Regional Support and Booroongen Djugun, About Inclusion, and Ability Options) – Mid North Coast.

The providers announced include consortia (that is, groups of organisations that have agreed to work together), Hunter Valley Disability Services Limited and Mid North Coast Disability Services Limited, that were formed by organisations coming together to deliver the NDIS.

The transfers are expected to commence from 1 September 2017 for LiveBetter and Mid North Coast Disability Services, and 1 December 2017 for Hunter Valley Disability Services.

This follows on from the announcement of two new providers, Northcott and House with No Steps, on 30 March 2017.

The remaining providers which cover the rest of the state will be announced later.

The Deputy Secretary ADHC and the Deputy Secretary Disability Operations have sent an email to all FACS staff advising them of the announcement.


The following resources about the transfer of FACS supported accommodation are available:

Staff talking points

Staff bulletin

More information and support

Details and timeframes are still being finalised but regular updates will be provided leading up to the transfer as information becomes available.

If you have any questions please speak with your manager. Alternatively you can email and Aboriginal staff can email

We understand that this announcement might be confronting and encourage those needing additional support to contact the free and confidential Employee Assistance Program on 1300 687 327.


Page last modified by on August 8, 2017 at 9:47 am