Service Transfer Information

Service Transfer updates

Staff  updates about the transfer of FACS disability services are now accessed from the transfer page, with information available for each new provider.

Past staff updates:

Family discussion forums

As part of the rollout of the NDIS, FACS is preparing to transfer disability support services to the non-government sector.

The process to transfer all disability support services is expected to take place over 18 – 24 months, commencing with an Expression of Interest (EOI) running from 16 May to 24 June 2016. This is where we start to identify potential provider to deliver services. More will be known after the EOI phase, from around August 2016 onwards.

FACS has begun consulting with people with disability and their families to understand what is important to them and what they think makes a good service provider. It is important that we hear from them so their views can help inform the planning process.

During December 2015 and January 2016, more than 80 family discussion forums were held throughout NSW for people with disability who live in FACS supported accommodation services including group homes and specialist supported living services.

Many questions were raised in these forums and we are currently preparing answers which will be published soon.

Another 29 family discussion forums are being held in March (read schedule here) so we can talk to people who use FACS delivered clinical services, such as case management, behaviour supports and therapeutic care.

The Service Delivery Transfer team in ADHC Central Office is working with Districts to determine the best approach for engaging people who use FACS delivered centre based respite services.

If you have any questions, please talk to your manager or you can call Converge International on 1300 687 327. Alternatively, you can email or Aboriginal staff can email

Staff Information Sessions

As part of the move to the NDIS, from July 2018 the NSW Government will not provide specialist disability services. Services will transfer to the non-government sector.

The transfer of services will affect the FACS disability workforce.

Starting in November 2015, information sessions were held with staff about the transfer of services. The draft strategy outlined at these sessions is yet to be endorsed by the NSW Government so the final strategy could be different.

You can read the briefing pack presented to staff at the information sessions as well as access the DSW handout.

Staff asked a lot of insightful questions at these information sessions. While we don’t have answers for all of them yet, the following FAQs have been developed based on the themes for those that have been answered:


Page last modified by on October 10, 2017 at 3:03 pm