Transfer of disability services to the NGO sector in large Specialist Supported Living centres, the Community Justice Program and Integrated Services Program

The Deputy Secretary ADHC and Deputy Secretary Disability Operations provided an update on 18 May 2017 regarding the  transfer of the services delivered in large Specialist Supported Living (SSL) centres, the Community Justice Program (CJP) and Integrated Services Program (ISP). Please see email update below for further information.

 
Dear Colleagues

We last wrote to you on 19 April 2017 to update you on the service providers that had been selected to deliver specialist disability accommodation services in some areas of NSW.

Today’s email is about the transfer of the services delivered in large Specialist Supported Living (SSL) centres, the Community Justice Program (CJP) and Integrated Services Program (ISP).

We have previously consulted with people with disability, their families or guardians in a series of family forums held in 2015/2016. During these forums, people identified eight areas that must be considered when selecting a new service provider. They are:

  1. Mission and values focussed on supporting people with disability
  2. Having a proven track record and critical experience
  3. Staff capability management
  4. Staff management
  5. Local presence and knowledge
  6. Ways to improve service
  7. Commitment to communication and family input
  8. Financial stability.

It is recognised that for SSLs, CJP and ISP, it is important that the service providers ultimately selected have the right capabilities to deliver these very important services. A further round of forums is being held in May and June 2017 in local areas so that we can hear from families and clients to better understand what other factors need to be considered. These forums are not intended for staff.

After talking to residents, families or guardians, FACS will begin the process of shortlisting suitable non-government providers to take on the delivery of these services.

Letters have been sent inviting clients, their families or guardians to their relevant forum. You can view the forum schedule here.

If you receive any questions from residents or family members, please reassure them that they will be supported and direct them to the 1800 379 284 support number.

If you are unsure if this information affects you, please speak to your manager. You are also encouraged to ask your managers any questions or you can email Working Together and Aboriginal staff can email Aboriginal Working Together. Updates and information will be available on the Working Together website.

 

Jim Longley                         Chris Leach
Deputy Secretary ADHC   Deputy Secretary Disability Operations

 

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